Messaging Terms & Conditions
Last updated: October 4, 2026
Program name and sender
Dr. Victor Mendoza Patient Messaging is the text message (SMS) program of Víctor Hugo Mendoza Perea, doing business as “Dr. Victor Mendoza Dental Clinic” (“we”, “us”), for patients and prospective patients who ask us about veneers, smile design and other dental treatments. Every message identifies Dr. Victor Mendoza Dental Clinic as the sender. Text messages are sent from our business number +1 754 242 7249 or our toll-free number +1 833 734 5114.
Types of messages
The program has two parts, and you agree to each one separately:
1. About your treatment (first consent box): replies to your request for a free virtual smile assessment, answers to your questions, appointment confirmations and reminders, and treatment follow-up.
2. Offers and promotions (second consent box, optional): occasional promotional offers about our treatments. You only receive these if you checked that box.
How to opt in
You opt in by checking the consent box(es) on the assessment form on our website — for example at drvictormendoza.com/contact/ or veneers.drvictormendoza.com — or by sending a text message to our business number first. The consent boxes are never pre-checked, and consent is not a condition of purchase: you can request an assessment without agreeing to receive messages.
Message frequency
Message frequency varies depending on your conversation with us and the stage of your treatment.
Message and data rates
Message and data rates may apply. These are charged by your mobile carrier, not by us. We do not charge for our messages.
How to opt out
Reply STOP to any message at any time to cancel (CANCEL, END, QUIT and UNSUBSCRIBE also work). You will receive one final message confirming that you have been unsubscribed, and we will send no further messages. Reply START to subscribe again.
How to get help
Reply HELP to any message for help. You can also contact our support at contacto@drvictormendoza.com or +1 754 242 7249.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier and your device.
Calls and automated technology
If you gave consent, calls may be placed using an automatic telephone dialing system and may use a prerecorded or artificial (AI) voice. Every call identifies our practice at the start. Calls may be recorded for quality and record-keeping; when they are, you are told so at the beginning of the call and may end the call if you do not wish to be recorded.
Privacy
Your information is handled as described in our Privacy Policy. No mobile information — including phone numbers, SMS opt-in data and consent — will be shared or sold to third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service providers, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact
Víctor Hugo Mendoza Perea
Dr. Victor Mendoza Dental Clinic
Calle 77 # 59-35, Oficina 802, Barranquilla, Atlántico, Colombia
Email: contacto@drvictormendoza.com
Phone: +1 754 242 7249