Privacy Policy
Last updated: October 4, 2026
This Privacy Policy explains how Víctor Hugo Mendoza Perea, doing business as “Dr. Victor Mendoza Dental Clinic” (“we”, “us”) collects, uses and protects the information you provide through drvictormendoza.com and its pages (including veneers.drvictormendoza.com), and through our text message (SMS), WhatsApp and phone program.
Information we collect
When you complete a form on our website we collect the information you enter: your name, mobile phone number, email address, and the answers you select about your treatment, budget and timeline. We also automatically record the date and time of your submission, your IP address and your browser user agent, together with the exact consent language shown to you at the time. If you text or call us, we keep the content of those conversations.
How we use your information
We use this information to respond to your request for a free virtual smile assessment, to answer your questions, to schedule and remind you of consultations, to follow up on your treatment plan, and — only if you separately agreed to it — to send you occasional promotional offers.
Mobile information, SMS and calls
No mobile information — including phone numbers, SMS opt-in data and consent — will be shared or sold to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service providers, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consenting to receive messages or calls is optional and is never a condition of purchase, of receiving a quote, an assessment or treatment. You may withdraw your consent at any time by replying STOP to any message, or by contacting us directly. Message and data rates may apply. Message frequency varies.
See our Messaging Terms & Conditions for the full terms of our messaging program.
Who we share information with
We do not sell your personal information. We share it only with service providers who help us operate our practice and communicate with you — such as our messaging and telephony provider and our customer relationship system — and only to the extent necessary to provide those services. As stated above, mobile information, SMS opt-in data and consent are never shared or sold for marketing or promotional purposes.
Data retention and security
We keep your submission and the record of your consent for as long as needed to serve you and to demonstrate compliance with applicable communications law. Records are stored on access-restricted systems.
Your choices
You may ask us to access, correct or delete your information, or to stop contacting you, at any time. Write to contacto@drvictormendoza.com or call +1 754 242 7249.
Changes to this policy
If we change this policy we will update the date at the top of this page. Changes never expand the use of consent you already gave without asking you again.
Contact
Víctor Hugo Mendoza Perea
Dr. Victor Mendoza Dental Clinic
Calle 77 # 59-35, Oficina 802, Barranquilla, Atlántico, Colombia
Email: contacto@drvictormendoza.com
Phone: +1 754 242 7249